What is monday.com?

monday.com is an online platform that helps teams plan, track, and manage their work. Think of it as a digital whiteboard where you can create tables, assign tasks, set deadlines, and see the progress of projects all in one place. It’s cloud‑based, so you can access it from any computer or mobile device with an internet connection.

Let's break it down

  • Boards: The main workspace where you organize information. Each board can represent a project, a department, or any workflow.
  • Columns: Inside a board, columns define the type of data you want to capture (e.g., text, dates, people, status, numbers, files).
  • Items (or pulses): The rows on a board, each representing a task, an idea, a client, etc.
  • Views: Different ways to see the same data-list view, kanban board, timeline (Gantt), calendar, or chart.
  • Automations: Simple “if‑this‑then‑that” rules that automatically move items, send notifications, or update fields.
  • Integrations: Connectors that let monday.com talk to other tools like Slack, Gmail, Google Drive, Zoom, and many more.

Why does it matter?

  • Clarity: Everyone sees the same up‑to‑date information, reducing miscommunication.
  • Speed: Automations handle repetitive steps, freeing time for real work.
  • Flexibility: You can customize boards for any kind of process-marketing campaigns, software development, HR onboarding, etc.
  • Collaboration: Comments, file attachments, and real‑time updates keep teams aligned, even when members are remote.
  • Visibility: Managers get instant insight into project health, bottlenecks, and resource allocation.

Where is it used?

  • Start‑ups: To quickly set up project tracking without hiring a full‑time PMO.
  • SMBs: For sales pipelines, customer support tickets, and product roadmaps.
  • Enterprises: In HR for recruitment, in IT for incident management, and in finance for budgeting cycles.
  • Education: Teachers organize class assignments, student progress, and event planning.
  • Non‑profits: Managing volunteers, fundraising campaigns, and grant applications.

Good things about it

  • User‑friendly drag‑and‑drop interface that requires little training.
  • Highly visual; you can see status at a glance with colors and icons.
  • Scalable pricing plans from free (limited) to large‑enterprise tiers.
  • Strong ecosystem of templates that jump‑start common workflows.
  • Robust API and many pre‑built integrations with popular tools.
  • Good customer support and an active community forum.

Not-so-good things

  • Can become expensive as you add more users or need advanced features.
  • Very feature‑rich, which may feel overwhelming for very small teams.
  • Some customizations (like complex formulas) are less powerful than dedicated spreadsheet tools.
  • Mobile app, while functional, lacks some of the desktop view’s depth.
  • Reporting and analytics, though improving, may require extra setup for detailed insights.