What is problemsolving?

Problem solving is the process of finding a way to deal with a challenge or obstacle. In technology, it means figuring out how to make something work, fix something that’s broken, or create a new solution that meets a need. It involves understanding the issue, thinking of possible answers, testing those ideas, and choosing the best one.

Let's break it down

  • Identify the problem: clearly describe what’s wrong or what you want to achieve.
  • Gather information: collect data, logs, user feedback, or specifications that relate to the issue.
  • Analyze: look for patterns, root causes, or constraints that affect possible solutions.
  • Brainstorm ideas: think of multiple ways to address the problem, even wild ones.
  • Choose a solution: pick the option that best fits the goals, resources, and time.
  • Implement: build, code, configure, or adjust the system according to the chosen plan.
  • Test and verify: check that the solution actually solves the problem without creating new issues.
  • Iterate: if it’s not perfect, refine the solution and repeat the testing step.

Why does it matter?

Good problem‑solving skills keep technology running smoothly, prevent costly downtime, and enable innovation. They help developers write cleaner code, IT teams restore services quickly, and businesses stay competitive by turning challenges into opportunities. For individuals, strong problem solving boosts confidence and opens up better career prospects.

Where is it used?

  • Software development (debugging code, designing features)
  • Network administration (troubleshooting connectivity, optimizing traffic)
  • Cybersecurity (detecting threats, patching vulnerabilities)
  • Data analysis (cleaning data, building predictive models)
  • Hardware engineering (designing circuits, fixing device failures)
  • Technical support (helping users solve everyday tech issues)

Good things about it

  • Enhances critical thinking and logical reasoning.
  • Encourages creativity and innovation.
  • Builds resilience; you learn to handle setbacks.
  • Improves teamwork when solutions are shared and refined together.
  • Leads to more efficient, reliable, and user‑friendly technology.

Not-so-good things

  • Can be time‑consuming, especially for complex or poorly defined problems.
  • May lead to over‑engineering if you try to create a perfect solution instead of a practical one.
  • Frustration can build when solutions don’t work as expected, causing stress.
  • Over‑reliance on trial‑and‑error can waste resources if systematic analysis is ignored.